Write a clear, polite complaint

Turn what went wrong into a short complaint to a company, bank, utility or government office that says what you want.

Before you paste anything: remove your CNIC number, bank details, passwords, codes and other people’s private information. AI can be wrong, so check anything important.

When to use it

Something went wrong with a company, a bank, an electricity, gas or water supplier or a government office. You want to complain in a way that is clear, polite and hard to ignore.

The prompt

Help me write a complaint.

Who it is to: [name of the company, bank, utility or office]
What happened: [describe the problem in your own words]
Important dates: [when it happened, when you contacted them before]
What I have already tried: [calls, visits and earlier complaints. Write "nothing yet" if you have not tried anything]
What I want them to do: [for example, fix the bill, return my money, reply in writing]

Write a complaint in [English / simple Urdu] that:
1. states the problem in the first two sentences
2. lists the facts and dates in order
3. says clearly what I want and asks for a reply
4. is polite and firm, with no insults or threats
5. is under [200] words

Leave these as placeholders for me to fill in: [ACCOUNT OR CONSUMER NUMBER], [REFERENCE OR COMPLAINT NUMBER], [MY NAME] and [MY CONTACT DETAILS].

Use only the facts I have given. Do not invent dates, amounts, laws or rules. If a date or detail is missing, write [CHECK].

How to fill it in

Write the dates as exactly as you can. Check old bills, receipts, messages or call logs.
Say what you want. A complaint that asks for something specific is easier to act on.
Fill in the placeholders yourself after the AI has written the letter, so your account numbers never go into the chatbot.

Before you use the result

Check every fact and date. A wrong detail gives them a reason to reject the complaint.
Send it through the organisation's official complaint channel, such as the complaint form, email or helpline listed on its official website or your bill. Keep a copy and note any complaint number you are given.
If you do not get a reply, the organisation's website should explain how to take the complaint further.