Prompt library Civil servants, Intermediate, Across government, Drafting
Design a short feedback survey
Get a short survey with clear, neutral questions and answer options in English and simple Urdu that collects no personal data you do not need.
Last reviewed: . Reviewer: Muhammad Asadullah.
Before you paste anything: replace names, CNIC numbers and other personal details with placeholders and never use classified material. Use only AI tools your department allows.
When to use it
You want to know what citizens or staff think of a service, a training session or a change in procedure. A short, fair survey gives you answers you can use. A long or leading one does not.
The prompt
Design a short feedback survey for a government office in Pakistan.
What we want to learn: [for example how citizens found the new appointment process]
Who will answer: [citizens / staff], [anything relevant about them, such as language or reading level]
How it will be given: [paper form / online form / in person]
Maximum number of questions: [8]
Write the survey with:
1. A short introduction that says who is asking, why, roughly how many minutes it takes and that answering is voluntary
2. Questions that are clear, neutral and ask about one thing at a time. No leading questions and no jargon
3. Answer options for each question, for example a five-point scale from "very poor" to "very good", plus one or two open questions for comments
4. Every question and answer option in English and in simple Urdu, side by side
Do not ask for names, CNIC numbers, phone numbers, addresses or any other personal data unless I list it here as necessary: [none / what is needed and why]. Ask only questions that serve the purpose above. If a question could be sensitive or could identify someone, mark it [CHECK] and explain why. Do not invent facts about the service.How to fill it in
- Be specific about what you want to learn. A vague purpose gives vague questions.
- Keep the question limit low. People finish short surveys.
- If you truly need a piece of personal data, such as a district, write down why. If you cannot say why, leave it out.
Before you use the result
- Ask a native Urdu speaker to read the Urdu version. Machine-drafted Urdu can be stiff or change the meaning.
- Try the survey on two or three people. Notice any question that confuses them or pushes them towards an answer.
- Decide how answers will be stored and who can see them, following your department's rules.
Related glossary entry: Data minimisation.