Prompt library Civil servants, Intermediate, Across government, Analysis

Turn a procedure into a step-by-step checklist

Convert rules, instructions or an SOP into a numbered checklist that staff or citizens can follow.

Last reviewed: . Reviewer: Muhammad Asadullah.

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When to use it

A procedure is written as long paragraphs of rules and people keep missing steps. A checklist makes it easier to follow and easier to train new staff.

The prompt

Turn the procedure below into a step-by-step checklist.

[Paste the rules, instructions or SOP]

Who will use the checklist: [e.g. counter staff / applicants / inspection teams]

Format:
- Numbered steps in the order they happen
- One action per step, starting with a verb
- Under each step, the documents or information needed and who is responsible, if the procedure says so
- A separate list of deadlines and time limits
- A separate list of conditions or exceptions, quoted exactly

Use only the procedure above. If the order of steps is unclear or two rules seem to conflict, list that at the end instead of choosing.

How to fill it in

  • Give the full procedure, including annexes that list documents or fees.
  • Say who the checklist is for. Steps for staff and steps for applicants are written differently.

Before you use the result

  • Walk through the checklist against a real case and see whether anything is missing.
  • Have the officer responsible for the procedure approve it before it is used.
  • Keep the original procedure as the authority. The checklist is a guide to it.